ARENAeFOOTBALLBack to championship desk ↗This policy explains what Arena eFootball collects, why we use it, and the control you keep when you use the website, mobile app, and skill-based competitions.
We may collect account details such as username, email, phone number, country, and verification status; competition activity such as registrations, check-ins, matches, results, standings, challenges, and prizes; and technical information such as device, app version, IP address, logs, and crash data.
We use information to operate accounts, publish competition states, process registrations where enabled, send match notifications, verify results, resolve disputes, prevent fraud, maintain audit records, provide support, and improve the service.
Screenshots, videos, and other evidence are used to verify results and resolve disputes. Evidence is not a public profile field. Access is limited to the people and reviewers who need it for the competition decision.
Where paid competition features are enabled, payment, KYC, risk, withdrawal, and tax information may be processed by Arena eFootball and relevant service providers. Availability depends on jurisdiction and platform settings.
We do not sell personal data. We may share the minimum necessary information with infrastructure, storage, payment, identity, notification, legal, and regulatory providers. Competition and financial records may be retained for as long as needed for disputes, security, legal, and accounting obligations.
You may request access, correction, deletion, or a copy of your data, subject to records we must retain. Contact the Arena eFootball team through the support channel associated with your account.